How do I create a Scrubily Account?
You can call us to start service or use our easy online booking and account management tools. You can update your future appointments, pay invoices, and give feedback on your cleaning visits.
Do you service my area?
Right now Scrubily serves parts of Saint Louis county, but we plan to expand and serve more regions soon.
What is included in a standard cleaning?
Think of a standard cleaning as maintenance for your home. We are going to dust throughout your home, clean your kitchen and bathrooms, vacuum and mop, and spot clean and wipe surfaces as needed. It is a thorough cleaning but won’t include any wet washing of woodwork, changing linens, washing windows, interior of cabinets or closets, or interior of appliances. All of those tasks and more can be added for a small additional fee.
How much will it cost?
Our pricing is completely up front. You can see it all on our booking page when you select the configuration of your home. Bear in mind these are best guesses, and if your home needs additional cleaning services beyond normal maintenance cleaning, it will be additional.
Do you bring your own cleaning supplies, products and equipment?
We bring everything needed to provide you with a great cleaning experience.
Can I request special tasks or extras?
Trust & Safety
Can I trust my cleaning professional?
Yes. We hire and train only the best people to clean your home.
What happens if something goes wrong during my appointment?
Your cleaning is 100% guaranteed. If something is not right, let us know within 24 hours and we will come back and make it right.
Is my billing information kept safe and secure?
Absolutely. We use the highest industry standards for data security and securing your privacy.
Do the cleaning professionals go through a background check?
What is your 100% satisfaction guarantee policy?
If something is not up to your standards after your cleaning is completed, let us know within 24 hours. We will come back and make it right. Guaranteed.
What is your refund policy?
We don’t typically provide any kind of refund as we provide a service that is non returnable. We will however stand behind your cleaning visit and correct any and all issues that you had with your cleaning that should have been performed to our and your standards the first time.